Privacy Policy

Last updated: May 28, 2026

At RSMAT Printing Press, we respect your privacy and are committed to protecting the personal information you share with us when using our website, contacting us, requesting a quote, or placing an order.

This Privacy Policy explains what information we collect, how we use it, and how you can contact us regarding your personal data.

1. Information We Collect

We may collect the following types of information:

• Name or company name

• Email address

• Phone number or WhatsApp number

• Billing and shipping address

• Order details and product specifications

• Design files, artwork files, logos, images, or documents uploaded or sent by the customer

• Payment confirmation details, transfer receipt information, invoice information, or other billing details needed to confirm and manage an order

• Messages sent through contact forms, email, WhatsApp, or other communication channels

• Website usage information such as browser type, device information, pages visited, and approximate location data

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and quote requests

• Process and manage your orders

• Prepare, print, package, and deliver custom printed products

• Communicate with you about your order, design approval, payment, shipping, or delivery

• Provide customer support

• Improve our website, products, and services

• Send updates or promotional messages if you have agreed to receive them

• Comply with legal, accounting, tax, and business obligations

• Protect our website, business, and customers from fraud, misuse, or unauthorized activity

3. Custom Printing Files and Artwork

When you send us design files, logos, images, artwork, or documents for printing, we use these files only for the purpose of reviewing, preparing, producing, and delivering your order.

The customer is responsible for ensuring that they have the legal right to use any content, logo, image, trademark, or design file submitted to RSMAT Printing Press.

4. Payment Information

Currently, RSMAT Printing Press does not process card payments or online checkout payments directly through the website.

We may collect payment confirmation details, transfer receipt information, invoice information, or other billing details needed to confirm and manage your order.

Customers should not send full card numbers, card photos, passwords, verification codes, or sensitive banking information through the website, email, WhatsApp, contact forms, or social media messages.

If a third-party payment method is used in the future, payment information may be processed securely by that provider. RSMAT Printing Press does not store full credit card details on its website.

5. Sharing Your Information

We do not sell your personal information.

We may share limited information only when necessary with:

• Shipping and delivery companies

• Banks, transfer providers, or payment service providers when needed to confirm or process payment

• Website hosting and technical service providers

• Accounting, legal, or business service providers

• Government or regulatory authorities when required by law

We only share the information needed to complete the related service.

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve the browsing experience, remember preferences, analyze website performance, and support advertising or marketing activities.

Cookies may be used by tools such as analytics services, advertising platforms, security tools, or website performance services.

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect some website features.

7. Marketing Communications

If you subscribe to our newsletter or agree to receive updates, we may send you information about our products, services, offers, or company news.

You can unsubscribe from marketing messages at any time by using the unsubscribe link in the email or by contacting us directly.

8. Data Retention

We keep personal information only for as long as necessary to provide our services, manage orders, maintain business records, comply with legal obligations, resolve disputes, and improve our services.

Order records, invoices, communication history, and production-related files may be retained for business, accounting, quality control, and legal purposes.

9. Data Security

We take reasonable technical and organizational measures to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

10. International Customers

Because we provide services to customers in different countries, your information may be processed or stored in countries other than your country of residence.

By using our website or services, you understand that your information may be processed as needed to complete your order, provide support, or deliver our services.

11. Your Rights

Depending on your location and applicable laws, you may have the right to:

• Request access to your personal information

• Request correction of inaccurate information

• Request deletion of certain personal information

• Object to certain types of processing

• Withdraw consent for marketing communications

To make a privacy-related request, please contact us using the details below.

12. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of those third-party websites.

We recommend reviewing the privacy policy of any external website you visit.

13. Children’s Privacy

Our website and services are not directed to children. We do not knowingly collect personal information from children.

If you believe that a child has provided us with personal information, please contact us so we can review and remove the information if necessary.

14. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

Your continued use of our website after changes are posted means that you accept the updated policy.

15. Contact Information

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

RSMAT Printing Press
Denizköşkler, Reşit Paşa Cd. No:27
Avcılar / İstanbul 34310
Turkey

Email: [email protected]
Phone / WhatsApp: +90 539 697 4053
Website: https://rsmat.net/