Most frequently asked questions
We Have Great Answers
Yes, we offer a Proofs service to ensure you are satisfied with the design and quality before final printing. You can request a printed form or a digital preview.
If you wish to cancel your subscription after 30 days, you can do so at any time. We do not offer prorated refunds for monthly subscriptions. However, if you have paid for an annual subscription and wish to cancel, we will issue a refund for the remaining months of your subscription.
We offer a wide range of finishing options including lamination, numbering, perforation, folding, binding, die-cutting, and embossing to ensure the finished product meets your expectations.
Yes, we offer free samples of different printing materials to help you choose the right type for your project. You can order samples through our website or by contacting our sales team.
Yes, we offer personalized printing services including printing on gifts, t-shirts, mugs, and other personalized promotional items. We can customize each unit upon your request to suit special occasions and promotional purposes.
We accept a variety of payment methods including credit cards, bank transfer, and cash on delivery (for local orders). All payment details will be shown on the invoice provided.
We offer multiple shipping options including express shipping, standard shipping, and international shipping.
We can use approved shipping companies such as DHL, FedEx, and other shipping companies depending on the customer’s preferences.
Yes, we provide proper packaging services to ensure the safety of the prints during the shipping process.
We will choose the most appropriate packaging depending on the type of publication and shipping requirements.
The approximate printing and shipping time is always mentioned in the product specifications, and may sometimes vary by city or country. We will send you an email when the printing process is finished, and when the product is shipped.
Get a full refund within the first 30 days of purchasing one of our plans. If for any reason you are not satisfied with our service during your trial period with us, we will refund 100% of the money you gave us.
We provide convenient payment methods to all our customers around the world.
Payment in cash when visiting the company headquarters.
Internal transfers (in Türkiye) to our bank account.
External transfers via MasterCard and Visa cards.
Payment via Western Union services.
Payment via MoneyGram service.
Yes, we ship from Turkey to all countries of the world, with competitive shipping fees, and delivery in a short time.
Yes, we offer free consultation sessions to help you identify your needs and recommend the best solutions to achieve your goals. You can book a consultation appointment through our website.
Our work is the best proof, you can be sure of the quality of work by asking your previous customers, we pledge the highest quality of our products and services.
We provide final designs in all popular formats such as PDF, PNG, JPG, and EPS, as per project requirements. We can also provide source files if necessary.
Of course, we take care of our customers’ complete satisfaction. We provide you with design previews before printing or launching, and we make the required adjustments until you are completely satisfied with the final result.
We understand that emergency modifications may occur. We will work with you to implement the requested modifications, and will inform you of any potential impact on schedule or cost.
Have Other Questions?
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