Frequently Asked Questions
إجابات واضحة عن الطباعة، التصميم، الشحن، وطلبات الشركاء.
How do I request a quote?
Send us the order details, like the product type, size, quantity, material, finish, country, and city, and we'll review the information and send you a suitable quote.
Do you offer design services?
Yes, our team can prepare the design or get your files ready for printing depending on the nature of the request. The design cost is determined when reviewing the details.
Can I review the design before printing?
Yes, we’ll send you a digital preview to approve the design and details before we start printing.
Can I request a printed form?
Printed samples of some products are available depending on the type of order, quantity, and country, and the details and cost are determined after contacting the sales team.
What materials and finishes are available?
We offer a variety of material and finishing options, like cardboard, lamination, folding, binding, special cutting, numbering, embossing, and printing on different materials, depending on the product you want.
What's the minimum order?
The minimum quantity varies depending on the product, size, and material. You can find out the minimum for each product on its product page or by contacting us.
Where do you ship to?
The time varies depending on the type of product, quantity, and finish. We explain the expected completion time before confirming the order, then the shipping time is added depending on the country and city.
How long does printing and shipping take?
We ship from Turkey to Turkey, Iraq, the Gulf countries, and other countries depending on the type of order and shipping availability. The shipping cost and delivery time are determined separately for each order.
What payment methods are available?
We offer several payment methods, including bank transfer, e-cards, and other options depending on the country and currency. The sales team explains the right payment method before starting the process.
Can the order be changed after printing has started?
You can request changes before the files are approved and printing starts. After production begins, making changes may come with extra costs or affect the delivery date.
Do you offer special prices for printers and agencies?
Yes, the 'Be Our Partner' page offers tailored solutions and pricing for printers, advertising agencies, designers, and production companies, depending on the nature of the collaboration and the size of the orders.
Do you offer consultations before starting the project?
Yes, we offer free consultation sessions to help you identify your needs and recommend the best solutions to achieve your goals. You can book a consultation appointment through our website.
How can I make sure the printed products are good quality?
Our work is the best proof; you can check the quality of our work by asking our previous clients. We promise the highest quality for our products and services.
What formats do you provide the final designs in?
We provide the final designs in all popular formats like PDF, PNG, JPG, and EPS, according to the project requirements. We can also provide the source files if needed.
Can I check the edits before printing or running it?
Of course, we care about our customers' complete satisfaction. We provide you with design previews before printing or launch, and we make the necessary adjustments until you are completely happy with the final result.
How can I check the status of my order?
You can track your order directly through WhatsApp or email, from confirming the details to finishing printing and shipping.
Didn't find an answer to your question?
Send us your question or the details of your request, and our team will get in touch with you to help.
Do you have a printing project and need help?
Share the details of your request with us and we’ll help you choose the right solution.
