{"id":369,"date":"2023-12-08T21:51:22","date_gmt":"2023-12-08T21:51:22","guid":{"rendered":"https:\/\/rsmat.net\/?page_id=369"},"modified":"2026-06-08T12:20:56","modified_gmt":"2026-06-08T12:20:56","slug":"shipping-delivery","status":"publish","type":"page","link":"https:\/\/rsmat.net\/en\/shipping-delivery\/","title":{"rendered":"Shipping &#038; Delivery"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"369\" class=\"elementor elementor-369\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"wd-negative-gap elementor-element elementor-element-38c00d wd-section-stretch e-flex e-con-boxed e-con e-parent\" data-id=\"38c00d\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;shape_divider_bottom&quot;:&quot;waves&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-shape elementor-shape-bottom\" aria-hidden=\"true\" data-negative=\"false\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 1000 100\" preserveAspectRatio=\"none\">\n\t<path class=\"elementor-shape-fill\" d=\"M421.9,6.5c22.6-2.5,51.5,0.4,75.5,5.3c23.6,4.9,70.9,23.5,100.5,35.7c75.8,32.2,133.7,44.5,192.6,49.7\n\tc23.6,2.1,48.7,3.5,103.4-2.5c54.7-6,106.2-25.6,106.2-25.6V0H0v30.3c0,0,72,32.6,158.4,30.5c39.2-0.7,92.8-6.7,134-22.4\n\tc21.2-8.1,52.2-18.2,79.7-24.2C399.3,7.9,411.6,7.5,421.9,6.5z\"\/>\n<\/svg>\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-283d7a30 elementor-widget elementor-widget-heading\" data-id=\"283d7a30\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Shipping &amp; Delivery Policy<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-23f57e86 elementor-widget elementor-widget-heading\" data-id=\"23f57e86\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">All you need to know<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"wd-negative-gap elementor-element elementor-element-30168a9 wd-section-stretch e-flex e-con-boxed e-con e-child\" data-id=\"30168a9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1e2b20d elementor-widget elementor-widget-wd_text_block\" data-id=\"1e2b20d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<h1>Shipping &amp; Delivery Policy<\/h1><p>Last updated: May 28, 2026<\/p><p>At RSMAT Printing Press, we provide shipping and delivery options for printed products based on the customer\u2019s location, order size, weight, production requirements, and the selected shipping method.<\/p><h2>1. Delivery Areas<\/h2><p>We provide delivery services inside Turkey. We can also arrange shipping to Iraq and other countries depending on the order details and available shipping options.<\/p><p>International shipping availability, cost, and delivery time may vary depending on the destination country, customs procedures, and shipping company.<\/p><h2>2. Order Processing and Production Time<\/h2><p>Most of our products are custom-made and printed according to the customer\u2019s approved design, quantity, size, and specifications.<\/p><p>Production starts only after:<\/p><ul><li><p>All required order details are received<\/p><\/li><li><p>The final design or print file is approved by the customer<\/p><\/li><li><p>The required payment or deposit is confirmed through the agreed payment method, if applicable<\/p><\/li><\/ul><p>Production time varies depending on the product type, quantity, printing specifications, and current production schedule. The estimated production time will be shared with the customer before or after confirming the order.<\/p><h2>3. Shipping Time<\/h2><p>Shipping time starts after the order has been completed and handed over to the shipping company.<\/p><p>Estimated delivery times vary depending on the destination, shipping method, and carrier. Delays may occur due to customs procedures, public holidays, weather conditions, shipping company delays, or other circumstances beyond our control.<\/p><h2>4. Shipping Methods<\/h2><p>Depending on the destination and order type, shipping may be arranged through one of the following methods:<\/p><ul><li><p>Local delivery inside Turkey<\/p><\/li><li><p>Cargo companies inside Turkey<\/p><\/li><li><p>International cargo companies<\/p><\/li><li><p>Express shipping services<\/p><\/li><li><p>Land shipping<\/p><\/li><li><p>Sea freight for large or heavy orders<\/p><\/li><\/ul><p>The available shipping method will be confirmed with the customer based on the order details.<\/p><h2>5. Shipping Costs<\/h2><p>Shipping costs are calculated based on the destination, package size, package weight, shipping method, and delivery requirements.<\/p><p>Whenever possible, shipping costs will be shared with the customer before confirming the order. Some orders may require a separate shipping quote.<\/p><h2>6. Customer Shipping Information<\/h2><p>The customer is responsible for providing accurate and complete shipping information, including:<\/p><ul><li><p>Full name or company name<\/p><\/li><li><p>Full delivery address<\/p><\/li><li><p>City and country<\/p><\/li><li><p>Phone number<\/p><\/li><li><p>Any required delivery notes<\/p><\/li><\/ul><p>RSMAT Printing Press is not responsible for delays or failed delivery caused by incorrect, incomplete, or outdated shipping information provided by the customer.<\/p><h2>7. Receiving the Order<\/h2><p>The customer should inspect the package upon delivery. If there is visible damage, missing items, or any delivery-related issue, the customer must contact us within 24 hours of receiving the order.<\/p><p>Please provide clear photos or videos of the package and the affected items so we can review the issue properly.<\/p><h2>8. Customs, Duties, and Import Fees<\/h2><p>For international shipments, customs duties, taxes, import fees, or other destination-country charges may apply.<\/p><p>These charges are the responsibility of the customer unless otherwise agreed in writing before shipping.<\/p><h2>9. Contact Information<\/h2><p>For shipping, delivery, or order tracking questions, please contact us:<\/p><p>RSMAT Printing Press<br \/>Denizk\u00f6\u015fkler, Re\u015fit Pa\u015fa Cd. No:27<br \/>Avc\u0131lar \/ \u0130stanbul 34310<br \/>Turkey<\/p><p>Email: <a href=\"mailto:info@rsmat.net\">info@rsmat.net<\/a><br \/>Phone \/ WhatsApp: +90 539 697 4053<br \/>Website: <a href=\"https:\/\/rsmat.net\/\">https:\/\/rsmat.net\/<\/a><\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"wd-negative-gap elementor-element elementor-element-9544a7d wd-section-stretch e-flex e-con-boxed e-con e-parent\" data-id=\"9544a7d\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;,&quot;shape_divider_top&quot;:&quot;waves&quot;,&quot;animation&quot;:&quot;none&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-shape elementor-shape-top\" aria-hidden=\"true\" data-negative=\"false\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 1000 100\" preserveAspectRatio=\"none\">\n\t<path class=\"elementor-shape-fill\" d=\"M421.9,6.5c22.6-2.5,51.5,0.4,75.5,5.3c23.6,4.9,70.9,23.5,100.5,35.7c75.8,32.2,133.7,44.5,192.6,49.7\n\tc23.6,2.1,48.7,3.5,103.4-2.5c54.7-6,106.2-25.6,106.2-25.6V0H0v30.3c0,0,72,32.6,158.4,30.5c39.2-0.7,92.8-6.7,134-22.4\n\tc21.2-8.1,52.2-18.2,79.7-24.2C399.3,7.9,411.6,7.5,421.9,6.5z\"\/>\n<\/svg>\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ef7527a e-con-full e-flex e-con e-child\" data-id=\"ef7527a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bef918e elementor-widget elementor-widget-heading\" data-id=\"bef918e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Want To Know Our Return Policy?<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ead8c7d elementor-widget elementor-widget-heading\" data-id=\"ead8c7d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">We Protect All Your Rights<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9b652b6 elementor-mobile-align-center elementor-widget elementor-widget-button\" data-id=\"9b652b6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/rsmat.net\/return-policy\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-arrow-right\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M190.5 66.9l22.2-22.2c9.4-9.4 24.6-9.4 33.9 0L441 239c9.4 9.4 9.4 24.6 0 33.9L246.6 467.3c-9.4 9.4-24.6 9.4-33.9 0l-22.2-22.2c-9.5-9.5-9.3-25 .4-34.3L311.4 296H24c-13.3 0-24-10.7-24-24v-32c0-13.3 10.7-24 24-24h287.4L190.9 101.2c-9.8-9.3-10-24.8-.4-34.3z\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">know more<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c6a74d3 e-con-full e-flex e-con e-child\" data-id=\"c6a74d3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7300460 elementor-widget elementor-widget-image\" data-id=\"7300460\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/rsmat.net\/wp-content\/uploads\/elementor\/thumbs\/Return-Policy-qlcof78kss771vzs5qu35aqbk4btklerxfxp8u7xd8.webp\" title=\"Return Policy\" alt=\"Return Policy\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Shipping &amp; Delivery Policy All you need to know Shipping &amp; Delivery Policy Last updated: May 28, 2026 At RSMAT<\/p>\n","protected":false},"author":1,"featured_media":30330,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-369","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/rsmat.net\/en\/wp-json\/wp\/v2\/pages\/369","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/rsmat.net\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/rsmat.net\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/rsmat.net\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/rsmat.net\/en\/wp-json\/wp\/v2\/comments?post=369"}],"version-history":[{"count":0,"href":"https:\/\/rsmat.net\/en\/wp-json\/wp\/v2\/pages\/369\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/rsmat.net\/en\/wp-json\/wp\/v2\/media\/30330"}],"wp:attachment":[{"href":"https:\/\/rsmat.net\/en\/wp-json\/wp\/v2\/media?parent=369"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}